Salon Policies
Future Appointment Cancellation Policy

In order to continue providing the best possible scheduling options to my guests, I do require 24 hours notice should you need to cancel or reschedule your visit with me. Should you cancel your appointment with less than 24 hours notice, a $25 per service cancelled fee applies and will be due before a new appointment is scheduled.

No-Show or Late Policy

I strive to give each guest full attention to there scheduled reservation with me. Every 15 minutes late will result in a $15 charge or your appointment may need to be rescheduled. A No Show will result in total amount of services due before being able to schedule next visit with me. 

Service Re-do and Change of heart Policy

I strive to offer my guests the highest level of guest satisfaction. If you are having challenges with your haircut or color, let me know within 7 days of your visit and I am happy to correct the issue with no additional charge. I understand that sometimes a certain look may not be for you. If you change your mind, additional cost will apply to have services redone.

Extension Policy

All extension services are final sale. All deposit or retainers are nonrefundable. Extension services cancelled within 72 hours of scheduled appointment may result in a nonrefundable retainer fee in order to rebook. All hair extensions are final sale. This includes hair wefts and tape extensions.



Opulent Beauty Studio

11751 Southwest Highway

Palos Heights, IL 60463

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Tuesday 12-7

Wednesday 10-4

Thursday 12-8

*By Appointment Only

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